Terms & Conditions
Last Updated: 10 June, 2026
Welcome to Zivah Fertility & Women's Wellness Centre. These Terms & Conditions govern your access to and use of our website, online services, appointment booking facilities, and related digital platforms.
By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using this website.
About Us
Zivah Fertility & Women's Wellness Centre is a healthcare facility specialising in fertility care, IVF treatments, reproductive medicine, women's wellness, fetal medicine, diagnostics, and related healthcare services.
Contact Information
Address: 2nd Floor, The Crest, Ward 2, Pradhan Nagar, Siliguri, West Bengal 734003
Phone: +91 92391 22520
Email: care@zivahclinic.com
Website: www.zivahclinic.com
Acceptance of Terms
By accessing, browsing, or using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions and all applicable laws and regulations.
Your continued use of the website constitutes acceptance of any future modifications to these terms.
Medical Disclaimer
The information provided on this website is intended for general educational and informational purposes only.
The content published on this website:
- Does not constitute medical advice.
- Does not establish a doctor-patient relationship.
- Should not be used for self-diagnosis or self-treatment.
- Should not replace professional medical consultation, diagnosis, or treatment.
Always consult a qualified healthcare professional regarding any medical concerns or treatment decisions.
In case of a medical emergency, please seek immediate medical attention or contact emergency services.
Appointment Requests
Appointment requests submitted through the website are subject to availability and confirmation by our team.
Submission of an appointment form does not guarantee an appointment until confirmation has been communicated through phone, email, SMS, or other official channels.
Zivah Fertility & Women's Wellness Centre reserves the right to:
- Reschedule appointments when necessary.
- Modify consultation timings.
- Cancel appointments due to unforeseen circumstances.
- Request additional information before confirming appointments.
User Responsibilities
By using this website, you agree to:
- Provide accurate and truthful information.
- Use the website lawfully and responsibly.
- Avoid submitting false, misleading, or fraudulent information.
- Maintain the confidentiality of any login credentials if applicable.
- Refrain from activities that may disrupt website operations.
You are solely responsible for the information you provide through our website.
Website Content
All content available on this website, including but not limited to:
- Text
- Images
- Graphics
- Logos
- Videos
- Icons
- Design
- Elements
- Educational Articles
- Service Information
is provided for informational purposes only.
While we strive to keep information accurate and up to date, we do not guarantee that all information will always be complete, current, or error-free.
Intellectual Property Rights
Unless otherwise stated, all website content is the property of Zivah Fertility & Women's Wellness Centre and is protected under applicable intellectual property laws.
You may not:
- Copy website content for commercial purposes.
- Reproduce, distribute, modify, or republish content without prior written permission.
- Use our logos, branding, graphics, or materials without authorisation.
Personal, non-commercial viewing and use of the website are permitted.
Privacy and Data Protection
Your use of this website is also governed by our Privacy Policy.
By using our website, you acknowledge and consent to the collection and use of information as described in our Privacy Policy.
Users are encouraged to review the Privacy Policy regularly.
Third-Party Links
Our website may contain links to third-party websites, healthcare resources, social media platforms, or external services.
These links are provided for convenience only.
Zivah Fertility & Women's Wellness Centre:
- Does not endorse external websites.
- Is not responsible for external content.
- Does not guarantee the accuracy of information on third-party websites.
- Is not liable for any damages resulting from the use of third-party resources.
Users access external websites at their own discretion and risk.
Limitation of Liability
To the fullest extent permitted by law, Zivah Fertility & Women's Wellness Centre shall not be liable for:
- Any direct or indirect damages resulting from website use.
- Website interruptions or downtime.
- Errors or inaccuracies in website content.
- Technical failures beyond our control.
- Unauthorised access to information transmitted online.
- Decisions made based on information available on the website.
Use of this website is at your own risk.
Website Availability
We strive to ensure uninterrupted website access; however, we do not guarantee continuous availability.
The website may be temporarily unavailable due to:
- Maintenance activities
- System upgrades
- Technical issues
- Network disruptions
- Events beyond our control
We reserve the right to modify, suspend, or discontinue website services without prior notice.
User Conduct
Users must not:
- Upload malicious software, viruses, or harmful code.
- Attempt unauthorised access to systems or data.
- Interfere with website security.
- Use the website for unlawful activities.
- Submit offensive, abusive, defamatory, or inappropriate content.
- Engage in activities that could damage the clinic's reputation.
Violation of these terms may result in restricted access and, where applicable, legal action.
Healthcare Information
Treatment outcomes vary from patient to patient.
Any information regarding fertility treatments, IVF procedures, women's health services, or healthcare outcomes presented on this website should not be interpreted as a guarantee of specific results.
Individual treatment plans and outcomes depend on various medical, biological, and personal factors.
Testimonials and Patient Experiences
Patient testimonials, reviews, or success stories displayed on the website represent individual experiences.
They are provided for informational purposes only and should not be interpreted as guarantees of similar outcomes for other patients.
Healthcare results may vary significantly among individuals.
Changes to Services
Zivah Fertility & Women's Wellness Centre reserves the right to:
- Modify healthcare services.
- Update consultation fees.
- Change treatment offerings.
- Revise service descriptions.
- Update clinic policies.
Such changes may be made without prior notice.
Changes to These Terms
We reserve the right to revise these Terms & Conditions at any time.
Updated versions will be published on this page with a revised effective date.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms & Conditions.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Siliguri, West Bengal.
Consent
By accessing and using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and all related policies published by Zivah Fertility & Women's Wellness Centre.